Contact information

Contact Information — Elegant by Saba Hamza

We’re always happy to help with your orders, product inquiries, returns, or general questions. Reach out to us using the details below, and our team will get back to you as soon as possible.

Customer Support Details

  • Store Name: Elegant by Saba Hamza

  • Email: Sabahamza2161502@gmail.com

  • Customer Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM (PKT) (Closed on Sundays & Public Holidays)

  • Response Time: We aim to respond to all emails within 24–48 business hours.

How to Reach Us Faster

When contacting us regarding an existing order, please include:

  1. Your Full Name

  2. Order Number (e.g., #1001)

  3. Registered Phone Number or Email

  4. Brief Description of Your Query (attach clear photos if reporting a damaged or incorrect item)

Quick Links

  • For order tracking & delivery timelines, see our Shipping Policy.

  • For returns, exchanges, or refunds, see our Return & Refund Policy.

  • For store terms and legal details, see our Terms of Service and Legal Notice.